Richard completed an Industrial Engineering apprenticeship at Jaguar Cars before moving to the water industry where he specialised in Organisational and Management review. He joined the Research and Development department of Warwickshire Police in 1986 as a Business Analyst.

Richard has wide-ranging experience of reviewing organisational practice, process, structures and the delivery of business improvement through the application of new technology at both force and national level. He has held lead roles in Research and Development, Communications, Information Technology and Corporate Development within the force and was appointed Deputy Director of Resources in 2006, with responsibility for strategy development in respect of the forces physical assets (Information Management and Technology, Property and Transport) and Learning and Development.

Richard is the senior user lead nationally for Custody and Case Preparation, chairing the National User Group and has held similar lead user and technical roles on other national change programmes such as the Airwave mobile communications service and its predecessor Radio encryption service. He also led work to develop national strategy for the police service in the area of ICT service management and support and is currently the National lead for Police Fleet on behalf of the NPCC.

In December 2011 he was appointed as Director of Enabling Services and his current portfolio encompasses Business Services, Corporate Communications, Information and Communications Technology, Estates Services (PPL), Legal Services, People Services, including Learning and Development and Transport Services across the West Mercia and Warwickshire forces.  He is also an appointed Director of Place Partnership Limited.

Richard has led resource functions response to major and critical operational incidents and events for many years and has delivered substantial savings through transformation of his directorate to downsize, integrate and operationalise its professional contribution to protect people from harm.

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