Chief Superintendent Chief Superintendent Louisa Pepper

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Joint Justice Services (JJS) consists of:

• Criminal Justice Service
• Custody
• Custody Investigation Unit

JJS is responsible for managing detainee services at each of the six purpose-built Police Investigations Centres (PICs) in Norfolk and Suffolk. This allows Custody Investigation Unit (CIU) officers and staff to provide an important service to support front line officers by managing detainees through the investigative process. Cases are then managed through the Criminal Justice Service to CPS, the Courts and wider Criminal Justice System.
As head of department, C/Supt Louisa Pepper is responsible for ensuring that:
• a high quality of service is provided to the users of our modern, purpose built custody facilities, including detainees
• investigations and interviews are completed to a high standard
• the use of technology is maximised to improve the efficiency and effectiveness of the CJS
• case files are built to the National File Standard requirements with a clear focus on File Quality
• services to victims of crime through the court process meet the requirements of the Victims’ Code of Practice
• collaborative working between Norfolk and Suffolk in Joint Justice maximises the benefits to both Constabularies
• partnership working with Criminal Justice agencies, including the Crown Prosecution Service, Her Majesty’s Courts and Tribunal Service, Youth Offending Teams and National Probation Service leads to a more efficient and effective Criminal Justice System.


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