Victim support organisations can offer valuable help if you have been the victim of a crime. They can help you when you report a crime, when you go to court and after a trial.
Support these organisations can offer includes:
emotional support - for example, coping with the after-effects of crime
practical help like getting locks changed or help filling in forms for insurance and compensation claims
advice on dealing with the police
help finding a counsellor
You can contact these groups even if the crime happened a long time ago or you haven't reported it to the police.
Victim support organisations, such as charities, are not covered by the Victims' Code, which focuses on making sure criminal justice agencies – such as the police and the courts – give victims the service they are entitled to.
Support offered by victim support organisations can be very valuable, led by individuals who are trained to help victims of crime. The support can be very specialist, for example those set up especially to help victims of rape or those which exist to support children.
From October 2014, your police and crime commissioner will be responsible for providing local victims' services in your area. More information about the work that they are doing to support victims will be found on their websites.